Bike-Sharing Service in Singapore Anywheel vs HelloRide

Bike-Sharing Service in Singapore: Anywheel vs HelloRide

Key Takeaways:

  • Anywheel and HelloRide are Singapore’s two dockless bike-sharing services.
  • Anywheel operates on a prepaid system that requires you to recharge your mobile wallet with credits, while HelloRide uses both prepaid and postpaid systems.
  • To use Anywheel or HelloRide, download the app, create an account, find a bicycle bay, and rent a bicycle by scanning a QR code.

Bike-sharing in Singapore offers a genuinely convenient and affordable way to get around the island—or at least to the nearest MRT station—all while giving your health a boost by making you more active.

HelloRide and Anywheel are the only two dockless bike-sharing services in Singapore right now, and can be used by anyone on the island with a smartphone, including tourists. You can register for an account using a local or foreign mobile number, and use local or foreign-issued payment methods.

So, is Anywheel or HelloRide better? This guide will cover how to use each of these services, including where to find and use bicycles, and how much you can expect to pay. Read on to find out which one suits your ride!

Bike-Sharing in Singapore: Anywheel vs HelloRide at a Glance

Both Anywheel and HelloRide offer a similar core service—bike-sharing that lets you locate and rent a bike through an app. That said, there are quite a few differences in how they actually operate.

Here’s a comparison table for your perusal:

Anywheel HelloRide
Rates Regular bike: S$1 for 30 min

Family bike: S$4 for 30 min

Regular bike: S$1 for the first 30 min, S$0.50 for every subsequent 10 min

Family bike: S$4 for 30 min

Explorer bike: S$4 for 30 min

Pricing structure Pay per 30 minutes

Anywheel Pass gives unlimited 30-minute rides for 7/30/60 days

Pay per 30 minutes

HelloPass gives free 60-minute rides for 3/7/30/90 days or weekends

Payment system Prepaid Prepaid and postpaid
Payment method Visa/Mastercard credit/debit card, PayNow, WeChat Pay Visa/Mastercard credit/debit card, Apple Pay, Google Pay, PayNow, Alipay, WeChat Pay, Touch n’Go
Bike fleet 35,000 25,000
Available vehicle types Regular and Family bikes Regular, Family and Explorer bikes

Anywheel Singapore

Image source

Anywheel is a homegrown company with a fleet of bright green bikes. They offer regular bikes, as well as family bikes with a child seat at the rear.

Compared to HelloRide, Anywheel has a larger fleet of 35,000 bikes, which translates to greater availability.

Anywheel generally uses the same types of bicycle bays as HelloRide, so you can pick up and park your Anywheel bicycles in the same parking spots as HelloRide ones. The bicycle bays are usually indicated by a yellow box and have a QR code displayed on the floor, wall or bike racks, if any.

HelloRide Singapore

Image source

HelloRide is a company based in Shanghai, China, and is backed by Ant Group, an affiliate of Alibaba. It operates bike-sharing services in Singapore, Hong Kong, Australia and Malaysia.

HelloRide recently bumped up its fleet size in Singapore to 25,000, making it more accessible to users peppered across the island.

To reiterate, HelloRide bikes can generally be found in the same types of bicycle bays as Anywheel bikes. These consist of yellow boxes with a QR code and can be found in abundance islandwide.

Anywheel vs HelloRide: Prices, Rates & Passes

Anywheel uses a prepaid wallet system that requires you to top up credits (S$10 minimum) before you can use the bike.

HelloRide, on the other hand, offers the choice between a postpaid system, where payment is made at the end of the ride, or a wallet system where you top up credits before use.

For those who don’t want to feel forced to add credits you might never use, HelloRide’s postpaid system is preferable.

Both Anywheel and HelloRide offer time-based rates, charging you based on blocks of time, as follows:

Anywheel HelloRide
Rates Regular bike: S$1 for 30 min

Family bike: S$4 for 30 min

Regular bike: S$1 for the first 30 min, S$0.50 for every subsequent 10 min

Family bike: S$4 for 30 min

Explorer bike: S$4 for 30 min

Anywheel Pass vs HelloPass

Both Anywheel (Anywheel Pass) and HelloRide (HelloPass) also offer passes that give you free rides for a period of time.

Anywheel Pass HelloPass
3-day pass S$3.90 (up to 5 rides, up to 60 min per ride)
7-day pass S$6.90 (up to 30 min per ride) S$6.90 (up to 30 min per ride)
30-day pass S$9.90 (up to 30 min per ride) S$12.90 (up to 40 min per ride)
90-day pass S$26.90 (up to 30 min per ride) S$29.90 (up to 30 min per ride)
Weekend S$12.90 (up to 30 min per ride)
1-day pass (Family bike) S$9.90 (up to 30 min per ride)
7-day pass (Family bike) S$15.90 (up to 30 min per ride)

With a pass, you receive free rides for a set duration (usually 30 minutes). If your ride lasts longer than the free duration, the rest is charged at normal rates. Here’s how much you would pay with and without a pass on the two bike-sharing services.

Ride duration Anywheel (no pass) Anywheel 7-day pass HelloRide (no pass) HelloRide 7-day pass
15 min S$1 S$0 S$1 S$0
30 min S$1 S$0 S$1 S$0
35 min S$2 S$1 S$1.50 S$0.50
45 min S$2 S$1 S$1.50 S$0.50
55 min S$2 S$1 S$2 S$1
65 min S$3 S$2 S$2.50 S$1.50
75 min S$3 S$2 S$2.50 S$1.50

HelloPlus vs HelloPass

In addition to HelloPass, HelloRide also offers a premium membership called HelloPlus.

With HelloPlus, you get unlimited bike rides for up to 60 mins for up to 30 days across all bike types (Regular, Family, Explorer). HelloPlus also comes with exclusive membership discounts and partner perks.

Here’s an overview of the differences between HelloPass and HelloPlus.

Feature HelloPlus (premium VIP) HelloPass (standard pass)
Free ride time Free for the first 60 mins per ride 20 to 60 minutes per ride
Ride limits Unlimited rides for 30 days 3 rides for up to 60 days, unlimited
Bike variety All bike types (Regular, Family, Explorer) Regular bikes only
Member exclusive Extra perks such as HelloRide discounts and partnership rewards (KFC, JetPac, ClassPass, Ryde, Oatside, etc.) None
Rates S$20/month S$3.90 to S$29.90/month

Anywheel vs HelloRide: Bike Quality & Availability

Anywheel’s bikes are generally older; however, the company recently added newer bikes with phone holders, bigger baskets and easier-to-adjust seats, so expect to see a mix of old and new bikes. Anywheel’s bikes are known to accommodate taller riders better.

HelloRide’s bikes are newer and thus generally in better condition and easier to adjust. However, they are on the small side—if you’re tall, you might find the bikes uncomfortable to use.

In practice, the two companies mostly share the same bike bays available islandwide. In residential areas, they tend to cluster near transport nodes such as MRT stations and bus stops, as well as HDB blocks. The easiest way to check for availability near you is to use the app!

As Anywheel’s fleet is significantly bigger, you have a higher chance of finding an Anywheel bike in any given location.

⚠️ If you intend to use the bicycles regularly, such as for your daily commute, take a walk around your neighbourhood and workplace to see which bikes are most commonly parked in the area, as the usage patterns of other users could make one service or the other more readily available for you.

Anywheel vs HelloRide: Vehicle Types

Anywheel offers auto-gear bikes equipped with a front basket. Their hublock city bikes have a locking system that is integrated into the wheel hub, so you can lock the bikes conveniently via the mobile app without fiddling with a physical lock.

In addition to regular bikes, Anywheel family bikes are also available. These family-oriented bikes come with a rear child seat, making it easier for parents to cycle with their young children in tow.

HelloRide uses auto-gear city bikes with a front basket and a hublock system that can be activated via the app.

They offer regular bikes, family bikes with a child seat at the rear, and explorer bikes, which offer a more comfortable riding experience and are better suited to long-distance rides.

 

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A post shared by Anywheel (@anywheel.sg)

 

 

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A post shared by HelloRide Singapore (@helloride.sg)

 

Anywheel vs HelloRide: How to Sign Up

Anywheel

Step 1: To sign up for Anywheel, first download the app from the Google Play Store or Apple App Store.

Step 2: Launch the app and enter your mobile phone number from any country. You will receive a one-time verification code via SMS.

Step 3: Once you’re in the app, tap [Payment and Credit] in the menu bar to link your credit/debit card or other preferred payment method.

HelloRide

Step 1: To sign up for HelloRide, first download the app from the Google Play Store or Apple App Store.

Step 2: Launch the app and then create an account. You can do this via email or by providing your phone number from any country. You will receive an SMS verification code.

Step 3: Once you’re in the app, tap [Wallet] in the menu bar if you wish to add credits for prepaid rides.

Step 4: If you want to pay after your ride, tap [Wallet], scroll down and tap [Payment method]. You can then link your card or other preferred payment method.

Anywheel vs HelloRide: How to Rent, Unlock & Return a Bike

The process for renting, unlocking and returning bikes is pretty similar for both bike-sharing services:

1) Locate a bike bay with available bikes on the app. You can enable your phone’s GPS so the app can geolocate you and display the closest bike bays. You can also search for nearby bike bays by keying in your desired address.

2) Once you’ve found the bike bay you’d like to visit, make your way there to pick up a bike.

3) Select a bike from the bike bay and scan the QR code on the bike frame using the app.

4) Confirm to unlock the bike.

5) Now that the bike is unlocked, you can ride it anywhere in Singapore!

6) To return the bike, look for a nearby bike bay on the app.

7) Park the bike in the bike bay and lock it, either manually or by using the app, depending on the model.

8) Scan the QR code displayed at the bike bay. You’ll usually find it on the floor, on a nearby wall or pillar or on the bike racks, if any. Doing so ends your ride and prevents further charges.

Anywheel vs HelloRide: Which Is Better?

Anywheel and HelloRide both function very similarly and are more or less on par in terms of what they offer. That said, there are a few things worth considering when choosing between the two bike-sharing services.

Anywheel has a significantly larger fleet, so their bikes are more readily available. Furthermore, if you are tall, you might find Anywheel bikes better suited to your height than HelloRide.

However, note that Anywheel operates on a prepaid model and requires you to add at least S$10 to your account each time. If you don’t want to feel forced to top up your account in advance, are new to bike-sharing and aren’t sure you want to commit, or are a tourist, HelloRide might be more convenient—you can just link your card and pay as you go.

Finally, if you are a Singapore resident and regularly use bike-sharing services, it can also be smart to have both apps on hand, so you can use whichever bikes are available regardless of which company they belong to.

📝 Pro tip: To get better bang for your buck, pay for your Anywheel or HelloRide rides with a credit card that rewards you for the appropriate Merchant Category Codes (MCCs). You can also purchase HelloRide’s HelloPass or HelloRide vouchers on HeyMax to earn Max Miles!

Looking for fun things to do in Singapore? Play mini golf visit a cat cafe, and enjoy an arts and heritage experience using your SG Culture Pass!

Frequently Asked Questions About Anywheel & HelloRide

How much is Anywheel?

Anywheel bikes cost S$1 for 30 minutes.

How much is HelloRide?

HelloRide bikes cost S$1 for the first 30 minutes and S$0.50 for each subsequent 10-minute block.

Is Anywheel or HelloRide cheaper?

Anywheel and HelloRide offer genuinely comparable prices: Anywheel bikes cost S$1 for 30 minutes, while HelloRide bikes cost S$1 for the first 30 minutes and S$0.50 for subsequent 10-minute blocks.

How to use Anywheel?

It’s really easy! Download the Anywheel app and create an account. You can then use the app to locate available bikes and rent them by scanning the bike’s QR code.

Do I need a deposit to use bike-sharing services in Singapore?

No, neither Anywheel nor HelloRide requires a deposit.

Can tourists use bike-sharing services in Singapore?

Yes! Tourists can use Anywheel and HelloRide bike-sharing services with a foreign SIM card, a foreign-issued credit/debit card, and a smartphone with mobile data.

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